To determine if you have an affected battery, consult the table below. You must remove the battery to check its serial number. Turn off all power to your laptop before removing the battery.
Match your computer model to the first five digits of your battery's serial
number (under the bar code).
ACER
http://www.acerbatteryrecall.com/AcerWeb/
APPLE
| Computer Model |
Battery Model |
Battery Serial Number Range |
| 12-inch iBook G4 |
A1061 | ZZ338 - ZZ427 3K429 - 3K611 6C519 - 6C552 ending with S9WA, S9WC or S9WD |
| 12-inch PowerBook G4 |
A1079 | ZZ411 - ZZ427 3K428 - 3K611 |
| 15-inch PowerBook G4 |
A1078 and A1148 |
3K425 - 3K601 6N530 - 6N551 ending with THTA, THTB, or THTC 6N601 ending with THTC |
To order a replacement battery, visit Apple's Battery Exchange Program site.
For additional support, contact Apple at 800-275-2273.
Dell
4.2 million Dell batteries have been recalled. The possible systems affected are:
Check your battery if you have one of the above systems. Also, check your battery if you received a replacement between April 1, 2004, and July 18, 2006. Here are the steps to check your battery:
Step 1: Turn your laptop off and remove your battery. If you have an affected battery, it will have specific words written on the back. Look for the words "DELL" along with "Made in Japan," "Made in China," or "Battery cell made in Japan, Assembled in China." If you have one of these combinations, your model may be affected. If those words are not present, you are not subject to the recall.
Step 2: Check the following chart for your battery PPID (Dell Part Piece Identification) number. To find it, look for the barcode label. The PPID will be the five-letter-and-number combination following the first four characters. For example, if your code begins as JP - 3F5132 -, your PPID would be F5132. If your battery PPID is listed below, your battery may be affected. If it is not listed, your computer is not subject to the recall.
| 1K055 | C5446 | F2100 | KD494 | W5915 | Y1333 |
| 3K590 | C6269 | F5132 | OR331 | X5308 | Y4500 |
| 5P474 | C6270 | GD785 | M3006 | X5329 | Y5466 |
| 6P922 | D2961 | H3191 | RD857 | X5332 | |
| C2603 | D5555 | J1524 | TD349 | X5333 | |
| C5339 | D6024 | JD616 | U5867 | X5875 | |
| C5340 | D6025 | JD617 | U5882 | X5877 |
If your battery is listed, go to the Dell Battery Return Program site. You will be prompted for your PPID information. Dell will immediately inform you if your battery qualifies for the recall. If so, you will be able to continue the order process for a new battery through Dell's site.
For additional technical support, contact Dell at 866-342-0011.
Fujitsu
Fujitsu says its computers have suffered no incidents. However, the company uses Sony batteries. So, it is recalling 338,000 battery packs.
Laptop models subject to the recall include the following:
| Computer Model |
Battery Model |
| LifeBook: P1510, P1510D, P7120, P7120D, S7020, S7020D, C1320D, Q2010, T4210 CP229720-01, CP229725-01, CP234003-01, CP234019-01, CP255100-01, CP255108-01, CP267910-01, CP267915-01, CP283030-01, CP293420-01 | CP229720-01, CP229725-01, CP234003-01, CP234019-01, CP255100-01, CP255108-01, CP267910-01, CP267915-01, CP283030-01, CP293420-01 |
For more information, visit Fujitsu's
site.
Gateway
Gateway is also participating in a voluntary recall program. Gateway's
recall includes approximately 35,000 battery packs. The possible computer models
and batteries affected are as follows:
| Computer Model |
Battery Model |
| Gateway: CS200, CX210, E100M, M250, M255, M280, M285, M465, M685, MP8708, NX260, NX510, NX560, NX860, NX100, MX1025, MX6918b, and MX1020j, 916C4610F, 916C4720F, 916C4730F, 916C5010F, W230 | 916C4610F, 916C4720F, 916C4730F, 916C5010F, W230 |
If your model is listed, visit Gateway's
Web site. You will need to use thier Battery Lookup Tool to confirm if you
have an affected battery.
Contact Gateway for more information at 800-292-6813.
Lenovo
Lenovo has recalled 526,000 batteries made by Sony. These batteries were sold between February, 2005, and September, 2006. The affected laptops are:
Replacement batteries may also be subject to the recall. They qualify if ordered or replaced between February, 2005, and September, 2006, for:
If you have one of the above systems, check your battery part numbers. Note
that only some batteries with these part numbers are being recalled. If your
battery is not listed, it is not subject to the recall.
| ASM P/N | FRU P/N |
| 92P1072 | 92P1073 |
| 92P1088 | 92P1089 |
| 92P1142 | 92P1141 |
| 92P1170 | 92P1169, 93P5028 |
| 92P1174 | 92P1173, 93P5030 |
Batteries listed above must be further checked. You can use Lenovo's automated solution.
Or, you can enter your battery bar code number. This information is on the battery. Lenovo provides information on removing specific batteries. Enter the bar code number. Lenovo will tell you if your battery has been recalled.
For additional information or support, call Lenovo at 800-426-7378.
Sony
Sony has recalled almost 3.5 million batteries. Select Sony, Gateway,
Toshiba and Fujitsu laptop batteries are included in the recall. Some models
have been previously recalled by manufacturers. Others have not. Gateway is a
new addition to the battery recall.
The following chart displays the batteries and models included in the recall:
If you have a Sony VAIO computer, check if your computer and battery models
are included in the chart. If so, visit Sony's
site for more information.
For further assistance, call 888-476-6972.
Toshiba
Toshiba has recalled 830,000 batteries. Toshiba said there have been no
reports of its laptop batteries overheating. The company said the recall is
preventative.
The following Toshiba portable computer models may be subject to the recall:
| Computer Model |
Battery Model |
| Portege: M300, M400/M405, S100/S105; Qosmio: G35; Satellite: R10/R15; Tecra: A2, M3, M4, M5, M6, and S3 PA3191U-4BRS, PA3356U-2BRS, PA3475U-1BRS, PA3191U-5BRS, PA3356U-3BRS, PA3476U-1BRS | PA3191U-4BRS, PA3356U-2BRS, PA3475U-1BRS, PA3191U-5BRS, PA3356U-3BRS, PA3476U-1BRS |
Do you have one of the computer models or battery packs listed above? If so, Toshiba provides two options to verify replacement eligibility.
First, you can use Toshiba's BatteryCheck utility software. Or, you can
manually check your battery for possible replacement. Both options are explained
on Toshiba's
site after selecting your laptop model. For further support, contact the
Toshiba Global Support Center at 800-457-7777.
Sharp and Hitachi
Sharp and Hitachi have recalled battery packs as well. But the affected notebooks were only sold in Japan.